User Manual

01.07.2026

MANUAL

User Management Function: Tenant Manager Settings

## Overview Pleasanter users can be classified into three types: 1. General users 1. Tenant managers 1. Privileged users "Tenant Managers" are special users who are responsible for managing Pleasanter Organizations, Tenants, Groups, and Users. The user "Administrator" that exists immediately after installing Pleasanter is a "Tenant manager". Settings to change "General users" to "Tenant managers" or to revert "Tenant managers" back to "General users" are performed in the "Manage user" screen. ### Differences Between General Users, Tenant Administrators, and Privileged Users The differences between "General user", "Tenant manager", and "[Privileged User](/en/manual/user-management-privileged-users)" are summarized in the table below. | Permissions | General users | Tenant managers | Privileged users | |:--|:-:|:-:|:-:| | View and operate sites and records with access rights | YES | YES | YES | | Tenant management | NO | YES | YES | | Organization management | NO | YES | YES | | Group management | NO | YES | YES | | User management | NO | YES | YES | | View and operate sites and records without access rights | NO | NO | YES | | Switch user (impersonate other users) | NO | NO | YES | | Display top-level recycle bin | NO | NO | YES | | Unlock tables not locked by themselves | NO | NO | YES | | Unlock records not locked by themselves | NO | NO | YES | | User approval when using user invitation feature | NO | NO | YES | | Display DB usage in version management screen | NO | NO | YES | | Background server script configuration | NO | NO | YES | | Access to system log management screen | NO | NO | YES | |Reload information under the [Parameters folder](parameter-edit) without restarting Pleasanter|NO|NO|YES| ## Limitations 1. "Tenant managers" cannot view or operate sites and records to which they do not have access rights. 1. Individual permissions held by "Tenant managers" or "Privileged users" cannot be granted individually to general users. These are permissions tied to the roles of "Tenant manager" or "Privileged user". ## Prerequisites 1. The following operations must be performed by a "Tenant manager." ## Operation Procedure The following is the procedure to change a General user to a Tenant manager. 1. Open the "Manage" menu and click "User administration." 1. Click the target user from the list screen. 1. Check the "Tenant manager" checkbox. 1. Click the "Update" button.
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